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We’re Here to Support You!
Whether you’re a patient beginning your virtual therapy journey or a healthcare provider interested in partnering with Fizio Health, we’re here to help. Our team provides you with the support, resources, and answers you need. Explore our FAQs or reach out using any of the options below.
Frequently Asked Questions
Quickly find answers to common questions for patients and providers.
For Patients
Yes, our platform is fully accessible in Spanish. Patients can choose their language preference to ensure they receive clear, personalized care in their preferred language.
After signing up, our team will reach out to help you schedule your initial consultation with a licensed physical therapist. This session can be scheduled at your convenience by using our online booking system or contacting us directly for assistance.
Many therapy exercises can be done with items you already have around the house. We’ll guide you on how to substitute household items like towels or water bottles if needed. For recommended therapy tools, visit our Amazon store to browse affordable options.
For your first therapy session, ensure you’re in a comfortable, private space where you can move freely. If possible, set up your device (phone, tablet, or laptop) with a stable internet connection. You may also want to have your equipment or basic household items as substitutes for therapy equipment.
Yes, Fizio Health is accessible on any internet-enabled device, including smartphones, tablets, laptops, and desktops. Simply log in to your account on your preferred device, and you’re ready to start therapy.
For patients who are paying out-of-pocket, we offer direct payment options at transparent, competitive rates. By paying directly, you can save on therapy costs without the need for insurance. Contact us for details on our pricing and payment plans.
For Healthcare Providers
Referring patients to Fizio Health is simple. Providers can use our secure referral form, or email/fax referrals directly to our team. Once a referral is submitted, we handle the rest, ensuring a seamless onboarding experience for your patients.
Fizio Health offers a range of support for providers, including patient progress tracking, regular updates, and customizable reporting. Our goal is to make patient management as straightforward as possible, allowing you to stay informed on your patients’ progress without additional admin work.
Fizio Health uses advanced computer vision technology to track and assess patient movements, providing real-time feedback to patients during their sessions. Our platform also offers flexible scheduling, at-home therapy plans, and engagement tools, ensuring patients stay on track throughout their recovery journey.
We prioritize privacy and data security at every step. Fizio Health uses secure, HIPAA-compliant technology to protect all patient information and session data, ensuring only authorized clinical staff have access.
Fizio Health supports both English and Spanish to ensure clear communication and guidance for a broader patient population.
Contact Options
Choose the option that works best for you:
Phone No.
860-327-5265
Available Hours
Mon - Fri 09:00 AM - 05:00 PM EST
Tell us how we can assist you. Select your role to ensure your inquiry reaches the right team:
We aim to respond within 24 hours on weekdays.
Explore More Resources
Looking for more information? Check out these helpful links: